Resolution: Veltri moved quickly, first to shore up the retention of remaining customers and employees. This was achieved through powerful personal commitments to both, and leveraging the reputation of Veltri to restore confidence in the wounded organization. Veltri combined the traditional strengths of the company with new procedures and technology. Within three years, the organization retained and rehired long term employees, had more than regrown its business base and was achieving revenue and Operating Income numbers far in excess of what had been previously earned.